Highlight Case Studies

Message Optimization for Ocean Spray

Written by Highlight | May 18, 2021 4:27:07 PM

 

 

Challenge

Ocean Spray came to us in October 2020 for support in launching its newest brand, Atoka. As the first brand to emerge from its Lighthouse Incubator and Ocean Spray’s first foray into the D2C market, Ocean Spray needed to know which brand and marketing elements best resonated with Atoka’s target audience of functional tea drinkers.

 

Solution

We packed and shipped the new Ocean Spray products to a curated segment of our community for agile in-home testing in just two days.     

 

 


 

Result 

In less than two weeks, Ocean Spray had its answers - and was ready to refine their marketing and messaging strategy. 

What we delivered:

  • Understanding of key motivators and barriers to trial
  • Prioritization of taglines most reflective of the product experience and lead benefits
  • Uncovered unanticipated gap between consumers’ initial taste expectations and actual experience, with recommendations on how to overcome
  • Qualitative depth via honest, unbiased open-ended product feedback