Highlight

Product testing services for leading CPG brands

Your product, their experience. Fast, in-home testing gives you the insights to refine, validate, and launch with confidence.

Product testing services

Built for innovators. Loved by product teams. Trusted by leading brands.

King’s HawaiianUnileverExplorerTysonAeston WestKraft HeinzMaple BrothersLiquid DeathMarsThrive MarketColgateCVS HealthCoca-ColaCloroxNestléSimplyLOLAHanesL’OréalPepsiCosmoP&GSpindriftKimberly-ClarkAeliaEatifulMondelēzKing’s HawaiianUnileverExplorerTysonAeston WestKraft HeinzMaple BrothersLiquid DeathMarsThrive MarketColgateCVS HealthCoca-ColaCloroxNestléSimplyLOLAHanesL’OréalPepsiCosmoP&GSpindriftKimberly-ClarkAeliaEatifulMondelēz
In-home product testing services for CPG

Product testing services—from logistics to launch-ready insights

Built for your category

From food, beverage, and supplements to beauty, alcohol, pet, apparel, and household goods — a customizable platform tuned to how your products are actually used.

Logistics handled end to end

Highlight manages every step from recruitment to data delivery, getting your product into the right homes — fitness enthusiasts testing protein snacks or Texas parents evaluating eco-friendly baby products.

Pair with concept testing when needed

Screen ideas on our concept testing platform first, then run in-home validation on the same audience—without switching vendors.

How Highlight does it

Flexible testing solutions tailored to your product

01
Match the method to the product

In-home usage testing, taste & sensory, claims, and packaging—plus concept testing when you need to screen ideas before physical samples exist. For platform comparisons, see our concept testing overview; this page covers full-service in-home execution.

02
Reach the right real-world consumers

Whether they’re fitness enthusiasts testing protein snacks or parents evaluating eco-friendly baby products, precise targeting and a vetted community put your product in the hands of people who reflect your market.

03
Insights in days, not months

A pre-vetted community and an integrated data dashboard streamline recruitment, logistics, and collection — so feedback that traditionally took weeks arrives in record time.

Case study · King’s Hawaiian

How King’s Hawaiian used in-home testing to optimize their product pipeline

  • 94% completion rate among 180 nationwide participants
  • Actionable insights in under 2 weeks enabled precise pre-launch tweaks
  • Real homes revealed authentic reactions lab settings couldn’t replicate
  • One study delivered direction on formulation, brand fit, and pricing
Read the case study

We needed a partner to make quicker yet well-informed decisions more cost-efficiently — Highlight delivered on that and beyond.

94%completion across 180 homes
Jennifer Norris
Sr. Manager, Consumer Insights at King’s Hawaiian

Getting started is simple

1
Design your test

Define your objectives, create your survey, and set parameters for your ideal testers.

2
We ship your products

We handle recruitment and distribution to get your products into the right homes.

3
See your data instantly

Feedback streams into the platform and becomes actionable insight as it arrives.

Testing solutions for every product question

In-home usage testing (IHUT)

See how consumers interact with your product in their daily lives.

Concept testing

Gauge consumer interest in early-stage ideas before you invest in development.

Taste & sensory testing

Collect real-world feedback on flavor, texture, scent, and usability.

Claims & package testing

Verify performance matches expectations, and test shelf appeal before launch.

Common product testing services questions

What’s the main goal of product testing?

It evaluates physical products by gathering real-world consumer feedback — so you understand how a product performs in everyday use and whether it meets expectations for quality, usability, and satisfaction. From a new skincare formula’s overall liking to a cleaner’s packaging durability, you get the insights to refine before launch or renovate in market.

How does in-home product testing work?

Participants receive products at home and evaluate them over a set period in their natural environment, giving more authentic feedback than a lab. Responses come back through surveys, interviews, video reviews, and usage diaries — ideal for testing functionality, sensory appeal, durability, or packaging.

How long does product testing take?

Traditional testing can run weeks or months once you factor in recruiting, shipping, and collecting feedback. Highlight streamlines all three with a pre-vetted community and an integrated dashboard, so real-world insights often arrive in days.

Can I test multiple products at once?

Yes. Test variations side by side to compare formulations, packaging designs, or features — for example, three versions of a new granola bar to find the favorite flavor before committing to production.

Choose faster innovation today

See why brands like Nestlé, Estée Lauder, and Colgate trust Highlight with their physical product testing.