Product research that powers product success
The Highlight Insights Suite gives consumer product and retail professionals the agility to drive product success, growth, and resilience throughout the entire product lifecycle. Test ideas and products faster, understand your shoppers more deeply, and make confident, evidence-backed decisions.
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Built for innovators. Loved by product teams. Trusted by leading brands.
No more waiting for results–watch them unfold & explore responses in real time
See your results come to life the moment responses roll in. Highlight Explore is a data playground of live data visualizations you can slice by products, segments, and more. Let Highlight AI instantly surface the insights, themes, and sentiments that matter most so you can see the story behind your data without the wait.
Dig deep into data analysis with Crosstabs
Identify problem areas at a glance
Get to answers & decisions faster with powerful analytics
Whether you’re new to research or a seasoned expert, Highlight’s Insights suite equips your team with all the tools they need to turn insights into action. Create custom performance Scorecards with built-in significance testing. Create detailed, flexible data tables (Crosstabs) for multi-choice and scale questions, comparing results across products and segments with pair-wise statistical tests. Use Penalty Analysis to identify which product attributes have the greatest negative impact on overall liking, or use Alienation Analysis to assess the risk of losing current users by comparing the overall liking of a control product versus a new test product.
Embed data and customer-centricity into your entire product portfolio
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Designed by experts
Access expert-designed, in-platform survey blueprints, recommended question modules, and custom and question libraries to ensure you’re asking the best possible questions, to get the answers you need. e Our blueprints are tailored to category, audience, and a diverse set of key business questions and use cases.
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Easy to use
Our intuitive interface doesn’t just make launching quality tests easier than ever–it allows you to re-use past surveys and audience parameters to run iterative testing and measure changes over time as your product evolves.
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Unified view
With all of your tests, results, and insights, in one place, Highlight makes it easy to analyze, compare, and build on data collected from multiple research projects in a single, unified view, to form a complete picture of product success.
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Reformulating for regulators & consumer preferences using Highlight
A household name in beverage used Highlight to reformulate, coupling a digital ingredient preference study with an in-home physical product test to understand consumer sentiment and acceptance of a new prototype. They gained the confidence to launch a new formula and messaging within three weeks—all based on authentic, high-quality consumer data.
Turn data into action, instantly
See how Highlight AI is powering superior product innovation
| Highlight AI powers... | Highlight AI speeds up research by... |
| Response quality checks | Real-time AI analysis that validates survey quality, providing valid results faster than manual review. |
| Open-end analysis | Automatically summarizing verbatims, grouping responses by relevant topics and themes in real-time, providing sentiment analysis, and enabling filtering by keywords. |
| Instant Report generation | Creating fully visualized, customizable presentation decks in moments, complete with AI-generated qualitative summaries and key findings. |
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"The AI summaries are incredibly valuable. Open-end responses are always the arduous part. Is someone really going to read through all those thousands of responses? Having that done for you reduces the amount of time from insight to action."
- Kelly Murphy, Managing Director, LOLA
Highlight's in-app Insights include:

See how Highlight AI makes insight access faster and easier than ever

Explore your survey results in real-time with easy to use, customizable graphs

Use Highlight's statistical significance testing at multiple, customizable confidence levels
Ready to unlock high-quality insights faster?
Gain the speed, quality, and confidence you need to launch and renovate successful products.
Resources, events, and more
The latest from Highlight
Catch all the original research from Showcase 2025, where we looked at year-over-year data measuring consumer sentiment, holiday spending plans, and how CPG and retail brands can meet these evolving consumer needs and wants.
DOWNLOAD NOW
Prior to working with Highlight, the Hanes team faced issues related to cost, speed and flexibility. Now, nothing goes to market without a wear test first.
Read now
In this session from Highlight Spark, Spindrift VP and Williams Sonoma and Grove Collective alum Jon Silverman shares how to build a better-for-you brand people love.
WATCH NOW

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