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Pinpoint every opportunity for growth

…and avoid updates that hamper it. See how your product should evolve to sustain consumer loyalty and grow sales.

Built for innovators. Loved by product teams. Trusted by leading brands.

Kraft HeinzCoca-ColaSimplyExplorerMondelēzAeston WestTysonLOLALiquid DeathMarsL’OréalColgateUnileverThrive MarketCloroxNestlélululemonEatifulHanesMaple BrothersPepsiCosmoP&GSpindriftKimberly-ClarkKing’s HawaiianCVS HealthAeliaKraft HeinzCoca-ColaSimplyExplorerMondelēzAeston WestTysonLOLALiquid DeathMarsL’OréalColgateUnileverThrive MarketCloroxNestlélululemonEatifulHanesMaple BrothersPepsiCosmoP&GSpindriftKimberly-ClarkKing’s HawaiianCVS HealthAelia
Sound familiar?

When teams are considering product updates

  • You’re under pressure to react quickly to supply chain changes
  • You risk changes that could alienate current shoppers
  • You’re responding to evolving consumer preferences on ingredients
The result

A huge risk of disrupting successful past performance.

Alienation analysisoriginal vs. update
18% risk

High potential for user loss — refine the new formula before it reaches loyal buyers.

Response categoryCountShareAlienated718%Noise25%Liked2768%Disliked410%
Highlight AIAlienation traces to the new sweetener, not the packaging
In the platform

Reformulate smarter with Highlight

  • Testing prototypes with real consumers
  • Applying in-platform research standards automatically for rigorous results
  • Pinpointing the attributes behind consumer content — and discontent
Learn more about alienation analysis

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