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World-class product testing with the people you trust the most

Run research with our trusted community–or yours–powered by Highlight’s seamless workflows.

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Highlight is the first and only product intelligence platform purpose-built for today's product teams

Highlight is fully integrated end to end—from our proprietary tester community and logistics engine to advanced study design tools and AI-powered analytics—generating the quick, decision-ready insights teams need to design with empathy and launch with confidence.

Scale insight, not complexity

Some brands already have the perfect testers: engaged customers, loyal fans, or internal teams eager to give feedback. With Bring Your Own Community (BYOC), Highlight makes it effortless to onboard and activate your own audience while still leveraging our best-in-class automation, fielding tools, and insights.

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Highlight gives you the best of both worlds: the familiarity and trust of your existing audience + the power and ease of Highlight’s research engine.

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Whether you’re tapping into Highlight’s high-quality tester base, running studies exclusively with your own community, or both, you’re in control–with no compromise on speed or rigor.

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Run studies faster. Recruit the people you want, effortlessly. Unlock richer, cleaner insights–all within a single, integrated platform.

Why teams love BYOC

Use your trusted testers

Run studies with internal employees, long-standing customer panels, or superfans who already know and love your brand. Recruit and profile them so you can send them the right research opportunities. Every participant is exactly who you expect, know, and trust.

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Easy to join & use

The Highlighter experience is already designed for a frictionless and delightful user experience. On our mobile-optimized web app (no app download required!), your testers will sign up with an email address to join your community, fill out our quick but impactful profile questions, and they’re in. Get offers over email to participate in research, log in to fill in opt-ins and give feedback. Our intuitive and guided tester experience elevates your tester experience - and ultimately improves your data quality!

A tailored participant experience

Design your community experience to fit your needs. Allow your community to be eligible for all Highlight offers, or wall them off to be proprietary to you. Have them fill out the Highlighter profile, but also layer on any profile information you need. Everything feels intuitive, consistent, and fully aligned to your research goals.

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Recruit in advance, or have participants hop in to any test

You can send your community offers to participate in research ahead of time, or have them hop into any test with a link to fill out feedback. Think on-site lab, field, or colleague testing–a quick way to get testers giving feedback ad hoc.

LAB-TESTING, FIELD TESTING, COLLEAGUE TESTING & MORE

See how brands activate their own communities on Highlight

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Colleague Testing: Lightweight, On-Site Feedback

  • Tap into your teammates as an instant testing panel.
  • Run internal product trials, evaluate packaging or prototypes on-site, or gather quick office-based feedback–all without external recruitment.
  • Perfect for companies who want to test early, often, and close to home.
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Athlete Testing: Field-Side Performance Insights

  • Bring elite testers right into the Highlight workflow.
  • Footwear and performance brands can run studies with athletes on the field, track, or court, capturing real-time feedback on new models, fit, stability, or energy return.
  • Testing in the moment becomes seamless, structured, and measurable.
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Customer Segment Testing: Engage Purchasers of a Key SKU

  • Activate a subset of your own customers who recently purchased a specific SKU.
  • Stay close to high-value segments, collect feedback post-purchase, and rapidly test improvements, claims, or new variations with the people who matter most.

See how Unilever has built better products with Highlight

Highlight is already helping Unilever teams accelerate innovation, uncover new opportunities, and strengthen connections with their customers.

Curious to see the behind-the-scenes stories? Internal testimonials are available exclusively to Unilever teams. Contact us to learn more! 

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Get a personalized demo

Ready to tap into your community with purpose-built tools?

See how you can access the product intelligence you need from the audiences you trust the most with the Highlight platform.

Turn insights into winning products with product intelligence by Highlight